Just bought / received two 860 EVO 500 gb ssds from Amazon.
SN S3Z1NY0M555599R and SN S3Z1NB0M511994R
Neitherr Windows 10 'My Computer" nor Disk Managemen see them. My Desktop is a new HP with a ssd 120 GB C: drive and 8 GB memory.
I'm trying to use a docking station. Neither drive is recognized in the USB 3.0 nor the USB 2.0 station. Both stations recognize other SSD drives.
I downloaded Samsung Magician, but it does not recognize the drive. I think it is looking at the C: drive, which is not Samsung, but I do not see a way of changing which drive Magician is looking at.
Is there a link to an article about how to format, partition, and install the driives.
All help will be GREATLY appreciated!
I'm not sure if this would help you at all, but I had an issue installing a new OS on a Samsung 840 EVO (a while back) and use the 4 TB HDD as the drive for files, documents, music (had to change drive location in settings) so that the SSD would be able to access those files in the 4TB drive that way I wouldn't have to take up space on the SSD with junk, temporary files (which take up A LOT of space), etc. I kept trying and trying and the computer would not recognize the SSD. Finally, I came across a thread which wasn't as helpful as I had hoped. However, it did give me a hint when the forum said "any drive interfering with the SSD will prevent certain things." So I unplugged all of the HDD drives I had from the Motherboard and plugged in only the SSD. Finally, BIOS recognized the SSD drive and I was able to install it. The installation was off of a Micro SD card because I had disconnected the peripherals (Optical Drives and such). Later, I encountered another issue. I had purchased a Seagate 4TB External Desktop Drive and a 1TB Portable Expansion drive. The computer would only recognize the 4TB Desktop External Drive but not the Portable Drive. I tested this on my laptop and sure enough the laptop recognized BOTH. I'm still digging as to why it wouldn't recognize both the Desktop Drive (where you have to plug it into a power source) and a Portable Drive (Super Speed USB 3.1). I know the Seagate drives might not have any relevance to the SSD drives, but there might be some sort of correlation. Download HD Tune Pro and see if it recognizes the drives. Or even Crystal Disk Info, Crystal Disk Mark, any partition programs like Paragon (one of the best), Acronis Partition Manager. I would recommend you purchase an SATAIII to USB 3.0 converter, that way you can plug the SATAIII port to the SSD and the other to the Desktop, try a laptop as well and see what happens. I hope some of this information will help you. If not, at least you have some leads.
Partitioning is very simple by the way. All you have to do is have one of the programs I listed (Acronis, Paragon or even Partition Magic...as old as it is, it will work). All you have to do is select the drive you want to partition, then a cursor type bar will appear. Next you just slide the bar towards the portion of the drive that has the most space then let go of the bar. It will ask you if you want to partition this drive, etc, etc. Click yes, and you'll have however much space you selected in the same drive. There's even a way to run multiple Operating Systems by doing that. Or just using different drives.
Well, I feel a little bit stupid. The answer is that Samsung drives have to be formatted before use. The Samsung CSR walked me through the process. I already knew how - I just did not know it had to be done.
In my own defense, I spent several hours with Uncle Google researching the problem. I found NO site / blog that said that SSDs need to be formatted. As a matter of fact, I found severaL that said formatting is not needed.
Both drives came nicely packed, with a teeny tiny booklet, mostly about warranty, written in several different languages. There are a few drawings about how to connecthe drive, BUT NOTHING IS MENTIONED ABOUT IT HAS TO BE FORMATTED.
I'm actually very angry about this, because of all the hours I spent researching it. Samsung makes some great products, but they need to hire someone to write their instructions.
Oh well..... Another day older, a little bit wiser.
Thanks again, @userpOJrI1rBzQ