I purchased a brand new MZ-75E500B/AM from BestBuy. Installed it into an Asus M51AD-B08 desktop. The SSD has the latest firmware. I have the latest Intel RST drivers installed. I have all of the latest system drivers installed. BIOS has AHCI enabled and Hot Plug Enabled. Im on Windows 10 Creators Update.
Magician 4.9.7 authenticates the drive as genuine and shows the drive fully supported. However, Magician 5 shows the serial, the name of the drive, AHCI enabled, Trim Enabled, Sata 6.0 interface, but the top portion shows "This drive is not supported". I'm at a loss as to why? Can anyone help me out? Thanks!
I have same problem on 1 tb 860. I just bought off newegg on ebay. It says invalid serial. I tried turning off firewall and no luck. Is this a garbage drive? I can't clone my laptop drive to it either because it fails to write to a sector...
Hi treflip, Yes, if the new drive shows a bad sector during cloning that's a bad drive and needs to be returned to the point of purchase as soon as possible. But before you do, make sure the bad sectors are on the new drive, not the old one.
Mine also says that my 850 Pro 128G is not supported. I've updated to the latest version, restarted the app, and made sure it was not blocked by the firewall.
Generally speaking, there are many factors that may lead to Samsung Magician failed on SSD. In a nutshell, the following reasons could be one of the elements.
▸Samsung Magician is not the latest version released.
▸Your Samsung SSD such as 850 EVO does not have the newest firmware.
▸Your computer runs Windows 10 with a GPT formatted partition table. The Secure Erase feature does not support GPT disk.
▸Your SSD TCG Opal/Encrypted Drive feature is enabled.
If you have taken the corresponding measures and the problem is still there, you can try an alternative to Samsung Magician: the AOMEI Partition Assistant software.
