JUMP TO SOLUTION Solved

Original topic:

Samsung 850 EVO "This Drive is Not Supported" with Magician 5?

(Topic created on: 11/2/18 9:37 PM)
ImpetuousRacer
Asteroid
Options
Monitors and Memory

I purchased a brand new MZ-75E500B/AM from BestBuy. Installed it into an Asus M51AD-B08 desktop. The SSD has the latest firmware. I have the latest Intel RST drivers installed. I have all of the latest system drivers installed. BIOS has AHCI enabled and Hot Plug Enabled. Im on Windows 10 Creators Update.

 

Magician 4.9.7 authenticates the drive as genuine and shows the drive fully supported. However, Magician 5 shows the serial, the name of the drive, AHCI enabled, Trim Enabled, Sata 6.0 interface, but the top portion shows "This drive is not supported". I'm at a loss as to why? Can anyone help me out? Thanks!

104 Replies
treflip
Constellation
Options
Monitors and Memory
I have same problem on 1 tb 860. I just bought off newegg on ebay. It says invalid serial. I tried turning off firewall and no luck. Is this a garbage drive? I can't clone my laptop drive to it either because it fails to write to a sector...
Options
Monitors and Memory
Hi treflip,
Yes, if the new drive shows a bad sector during cloning that's a bad drive and needs to be returned to the point of purchase as soon as possible. But before you do, make sure the bad sectors are on the new drive, not the old one.
0 Likes
SAM_SAP
Constellation
Options
Monitors and Memory

This solved my problem with 860 EVO 1TB Using USB Cloning.

Magician says invalid Serial..but this software grabbed this wihtout any issue.

Now cloning is going on..i will update once done or any isssue.

0 Likes
usernZju8D2VLq
Constellation
Options
Monitors and Memory
Mine also says that my 850 Pro 128G is not supported. I've updated to the latest version, restarted the app, and made sure it was not blocked by the firewall.
0 Likes
usersFwg7rx5du
Constellation
Options
Monitors and Memory

Generally speaking, there are many factors that may lead to Samsung Magician failed on SSD. In a nutshell, the following reasons could be one of the elements.

▸Samsung Magician is not the latest version released.

▸Your Samsung SSD such as 850 EVO does not have the newest firmware.

▸Your computer runs Windows 10 with a GPT formatted partition table. The Secure Erase feature does not support GPT disk.

▸Your SSD TCG Opal/Encrypted Drive feature is enabled.

If you have taken the corresponding measures and the problem is still there, you can try an alternative to Samsung Magician: the AOMEI Partition Assistant software.

0 Likes