Samsung 850 EVO "This Drive is Not Supported" with Magician 5?

[useriCIQxOvW7G]

asus pro motherboard and a 960 pro M.2 nvme drive with 512GB. i updated the BIOS and restarted and upon restarting the same thing happened on my system. 

[user86egMHli2g]

yep, same thing happening with me.... got the asus z270f strix, 960 evo 250g and the 840 evo 250gb and both saying driver is not supported and the features on the bottom of the magician software have disappeared lmao. No idea whats going on.

[userrTZqA7TKx2]

If Samsung Magician cannot recognize a new Samsung SSD, what useful purpose does it serve? I might as well uninstall it.

[user86egMHli2g]

[userkcxcwZsbuT]

I'm in UK so this is affecting users around the globe by all accounts. 

Samsung need to respond. 

[bdyekita]

This problem by installing v4.9.7 simply resolve! since v5 arrived we had problem. Samsung must be show some respect ! v5 has issues,there is not much option as older one v4.9.7 and has bug,not working well,

if you need solution for your problem, you should remove v5 ,restart ur system,reinstall v4.9.7  enjoy it (everything works fine) without any problem,and do not update! until Samasung release new update.

i hope Samsung would to upgrade that v5 for useful version without any bug!

[usere9A46JHz17]

Oh looks to be working now for me!

[userHKti5dCd4l]

This is very strange. It is now working for both of my drives without any updates to the software.

[GameCrusader]

Same issue here, BUT these were clean installs.

Installed New 500 GB 850 EVOs in 2 x Dell Latitude E5540 and 2 x Dell Latitude E5550. All four are on the latest BIOS and have SATA set to AHCI. 

This is Windows 10 Creator installs. Question for those of you that are broken, have you done any Windows updates lately? 

[ImpetuousRacer]

I had the issue on Anniversary Update. Updated to Creators and still same issue.

On my computer, I had Creators update and it was working fine, then suddenly stopped. Doesn't appear to be related to win10 version.