Re: Samsung 990 PRO Health Status/SMART issues rep... - Samsung Community

Memory Product Expert -1 · ‎01-27-2023

Hello Samsung Community users,

At Samsung, we value customer feedback and we are always working to improve ourselves and our customer’s experiences.

We apologize for any inconveniences you've experienced while using the Samsung 990 PRO.
Samsung is investigating reports and suspicious symptoms at this time and will keep you posted on our progress for the resolution.

We appreciate your patience.

SaLSouL · ‎01-27-2023

thank you, my drive is 1 month old and 3% capacity of 2TB space used and it has dropped 4% in percentage used in device life in samsung magician S.M.A.R.T data

choko81 · ‎01-27-2023

My drive is also approx 1 month old (new ZEN 4 build) and Samsung 990 PRO (2 TB version) dropped 12% with 2.6 TB written.

In same system I also have 980 PRO (1 TB version) with similar write amount (currently at 2.5 TB written) and has 100% health.

Motherboard is Asus X670E-E with ZEN 4 7950x and 64 GB of RAM. When system is more or less idle, 990 PRO has temperature of approx. 53 degrees Celsius, 980 PRO is at 37 degrees.

Hopefully this is just reporting issue and will be fixed with firmware.

Karl-Man2 · ‎01-29-2023

Hello,

My 1TB Samsung 990 Pro is also exhibiting this issue with only 1.4TB written its already lost 3% health.

JRS1 · ‎01-29-2023

After you fix this, can you fix the 990 Pro's IEEE1667 eDrive functionality?

useraU0CMZPR86 · ‎01-30-2023

Just to add another data point, my drive was purchased in December and has lost 7% after only 3.4TB written to it. 2TB model

Jinksta187 · ‎01-31-2023

6.2TB written and im down 5% already. Ive purchased 3 of these drives so really hope its not a major issue

TheFlinch · ‎01-31-2023

Hi Memory Product Expert -1. I'm sure you're aware of the subreddit that people with this issue are posting too?https://www.reddit.com/r/hardware/comments/10jkwwh/samsung_990_pro_ssd_with_rapid_health_drops/?sort...

I seem to have encountered this issue too with only about 80 hours power on time, approx. 3TB written and a 1% drop. No where near the 1200tbw for a 2TB version of this ssd.

hope it's resolved soon.

zengshengliu · ‎01-31-2023

I hope its just a report error. I have multiple Samsung drives and here are their health:

Model	Health	Power On Count	Power On Hours	Total Host Reads	Total Host Writes
850 PRO 1TB	98%	1676	40880	N/A	40305 GB
960 PRO 1TB	96%	1049	24125	49239 GB	48934 GB
970 EVO Plus 2TB	100%	173	4715	3200 GB	4487 GB
990 PRO 2TB	92%	2	242	951 GB	1308 GB

The 990 has less read/write yet it has worst health percentage when compare to others.

alvaromunoz · ‎02-01-2023

I have a 990 Pro 1TB, and after 97 hours on power on, it's at 89%.

In the same machine I have 2 980 Pro 2TB, and after 73 hours of power on, both are at 100% health.

Hopefully you find

Original topic:

Samsung 990 PRO Health Status/SMART issues reported