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β02-11-2021 10:38 AM in
Monitors and MemoryScreen is on but not displaying.
I have tried the following
-updating the monitor firmware
- unplugged and plugged the power from the monitor
- entering in Safe Mode
-uninstalling and installing the drivers
-changed the HDMI cable
-resetting the monitor
the screen show has not detected, but the screen recognizes when i unplug her from the laptop
none have worked, next I will be using a display port cable to see if it works

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β02-17-2021 02:06 PM in
Monitors and MemoryI am sorry to hear about this. Does the HDMI port on the PC work with a different monitor? Are you using a desktop or laptop PC?
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β02-17-2021 02:10 PM in
Monitors and Memory
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β02-17-2021 02:19 PM in
Monitors and MemoryGlad to hear it's working. You may want to check with the laptop manufacturer. Some laptops require a key combination to enable the HDMI port.
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β02-17-2021 02:45 PM in
Monitors and Memory
