Original topic:

Samsung G5 monitor

(Topic created: 03-08-2021 07:13 AM)
mangametz
Constellation
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Monitors and Memory
Just got my Samsung 27" G5 monitor but it's been doing this weird thing. On start up my right screen will be dimmed and my left normal. Anyone know why this is happening?

 I just turn of the monitor and restart it and goes back to normal but I want to know how to fix this or if I should return the monitor back if it's defaulted. 
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userhMWdDle10d
Constellation
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Monitors and Memory

I have the exact same issue out of the box.  I'm using DP, 1.2v.  mine will also not wake if the computer goes to sleep.  I have to unplug it and restart every time.  Tried all sorts of options, latest firmware, etc.  Will likely have to get a different monitor.  Seems to be a decently common issue after reading the forums.  Good luck though.

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SamsungLarry
Community Manager
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I recommend letting a service technician have a look. Send your full model code and serial number via private message to get started.







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SamsungLarry
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Monitors and Memory

An Accepted Solution has been marked and provided for this thread. The thread will now be locked for further replies. in hopes to keep the integrity of the thread from steering in a non-technical manner. If you have a separate concern, feel free to post again or send one of our moderators a private message with more details. Please note duplicate posts on similar subjects starting 2/1/21, will be removed to keep our community organized and make it easier for our users to find resolutions and needed content. Remember that if you do make a post, please include as many details about your symptoms as possible. Also, make sure that your title is a good summary of the overall situation that's occurring with your product. Thank you for being part of the community!







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