Original topic:

Samsung LT32E310EX(U): How to remove this start pop-up?

(Topic created: 10-15-2025 05:13 PM)
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An-Onimous
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Monitors and Memory

Hi all:

My Samsung LT32E310EX(U) monitor gives me this pop-up as it starts up:
Samsung Monitor Pop-Up.png

How can I stop it from popping up, each time I put the monitor on?

Thank you beforehand:
Annah.

6 Replies
Pianodude58
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Monitors and Memory
Looks like it is in Retail mode. You want to hit the Menu button on the remote, General, System Manager, Usage Mode should be "Home Mode
An-Onimous
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@Pianodude58 
It is in Home Mode, sir?

Do you have another suggestion, please?

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Pianodude58
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Ok I did some research and was able to find the solution. It is actually in Hospitality Mode.

Grab your remote and enter

MUTE 1 1 9 ENTER
A Menu should appear
Turn Off Hospitality Mode
Restart the Monitor.
Select your input source.
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An-Onimous
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@Pianodude58 
Thank you for responding.

Tried several times, sir, Mute 911 enter does nothing, except for the MUTE icon appearing left-centre of the screen?

Could it be, there is a mistake in there, sir?
Merely asking ... . 

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An-Onimous
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Anyone, please?

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Samsung_Moderator
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Thanks for reaching out. Support for US products is the focus of this forum. As your device is a non-US model information is severely limited. We kindly suggest that you use this link to look for a support team in the area your product was manufactured in: https://www.samsung.com/visitcountry/

 

Did you know? Your region more than likely has a community of it's very own!! Check out the following link and join the community in your region: https://r2.community.samsung.com/