Am using the Samsung M7 monitor with a Macbook pro. However, when connected via type C cable it does not charge the laptop or bring up the display. I have tried switching the monitor on and off which doesnt work. The ad shows that the type C charge at 65W but not sure as to how to get this working. The only way I can get this to work is connect the from HDMI to USB type C cable which works for display. Welcome any suggestions if this is a product problem or if am doing anything wrong
The monitor is not guaranteed to charge any external device
From your monitor manual:
Check the bandwidth of your USB Type-C cable whether it is available. The output may not be adequate depending on the cable specification and condition.
● Do not quickly connect or disconnect the connector and power cable, because it requires some time.
● Due to the compatibility issue, the function may not be available when any Thunderbolt device is connected using a cable.
● When charging with a USB Type-C cable, malfunction may occur depending on the device type. In this case, use the provided charger or consult the manufacturer of the device.