Original topic:

Samsung Magician failure to run

(Topic created: 04-11-2024 10:14 PM)
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ddaniel51
Red Giant
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Monitors and Memory

New AsusPro W790-ACE Xeon MB, 64gb, 6 990 Pro 2&4 TB onboard.

Fresh Win 11 Pro install and Magician will not successfully run on it.

Did environment variables, and -no-sandbox startup command with no change.

Several Install/Uninstall cycles. 

Any ideas?

magician error 1.pngMagician error 2.png 

 

 

 

 

 

 

 

 

 

 

Will repeat all day long.

-----------App Infromation---------
09-04-2024 09:40:29 INF MAGUI App 255 Magician Version: 8.1.0.800
09-04-2024 09:40:29 INF MAGUI App 255 Hardware Acceleration: disabled
09-04-2024 09:40:29 INF MAGUI App 255 Window Animations: disabled
09-04-2024 09:40:29 INF MAGUI App 255 GPU Sandbox: disabled
09-04-2024 09:40:29 INF MAGUI App 255 Disable GPU Sandbox Flag passed: true
09-04-2024 09:40:29 INF MAGUI App 255 --------System Information--------
09-04-2024 09:40:29 INF MAGUI App 255 OS Name: Microsoft Windows 11 Pro
09-04-2024 09:40:29 INF MAGUI App 255 OS Build: 10.0.22631
09-04-2024 09:40:29 INF MAGUI App 255 OS Arch: 64-Bit
09-04-2024 09:40:29 INF MAGUI App 255 OS Platform: win32
09-04-2024 09:40:29 INF MAGUI App 255 OS Cpu Model: Intel(R) Xeon(R) w5-2455X
09-04-2024 09:40:29 INF MAGUI App 255 -----------------------------------
09-04-2024 09:40:29 INF MAGUI UIMPEImpl::CheckIsServiceRunning 656 State : MagSVC Not Running
09-04-2024 09:40:29 INF MAGUI App 255 INIT LAUNCH MAGICIAN
09-04-2024 09:40:29 INF MAGUI UIMPE::StartUIMPMessageServer 2493 StartUIMPMessageServer called.
09-04-2024 09:40:29 INF MAGUI UIMPEImpl::CheckIsServiceRunning 656 State : MagSVC Not Running
09-04-2024 09:40:29 INF MAGUI App 255 Magician SVC not running, restarting the service...
09-04-2024 09:40:32 INF MAGUI App 255 Magician SVC Started Running...
09-04-2024 09:40:32 INF MAGUI UIMPE::RegisterService 2623 RegisterService Cmd called
09-04-2024 09:40:32 INF MAGUI UIMPEImpl::StartUISerer 166 max job reached waiting
09-04-2024 09:40:32 INF MAGUI UIMPE::StartSVCMonitor 2563 Magician SVC monitor started...
09-04-2024 09:40:32 INF MAGUI App 255 MagSVC Process state::PROCESS_RUNNING
09-04-2024 09:40:32 INF MAGUI UIMPE::RegisterFeatModules 2687 RegisterFeatModules Cmd called
09-04-2024 09:40:32 INF MAGUI UIMPE::GetLocale 2792 GetLocale Cmd called
09-04-2024 09:40:32 INF MAGUI UIMPE::GetAppTheme 3978 GetAppTheme Cmd called
09-04-2024 09:40:32 INF MAGUI UIMPE::GetTemperatureUnit 2848 GetTemperatureUnit Cmd called
09-04-2024 09:40:32 INF MAGUI UIMPE::GetDashboardHistoryStatus 2903 GetDashboardHistoryStatus Cmd called
09-04-2024 09:40:32 INF MAGUI UIMPE::GetDefaultProgramOptionForPSSDMgmt 2959 GetDefaultProgramOptionForPSSDMgmt Cmd called
09-04-2024 09:40:32 INF MAGUI UIMPE::GetAppScaleValue 3015 GetAppScaleValue Cmd called
09-04-2024 09:40:32 INF MAGUI UIMPE::GetAutoRefreshValue 3132 GetAutoRefreshValue Cmd called
09-04-2024 09:40:32 INF MAGUI UIMPE::GetCeInfoValue 3023 GetCeInfoValue Cmd start
09-04-2024 09:40:32 INF MAGUI UIMPE::GetCeInfoValue 3045 GetCeInfoValue Cmd called
09-04-2024 09:40:32 INF MAGUI App 255 Locale::Eng
09-04-2024 09:40:32 INF MAGUI UIMPE::StartWMI 3684 StartWMI Cmd called
09-04-2024 09:40:32 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:33 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:33 INF MAGUI App 255 MagSVC Process state::PROCESS_DIED
09-04-2024 09:40:33 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:33 ERR MAGUI UIMPEImpl::SendCMDDataToSVC 435 Failed to createfile error:2
09-04-2024 09:40:33 ERR MAGUI UIMPE::_QueryState 2046 failed to send CMD::queryState
09-04-2024 09:40:33 INF MAGUI UIMPEImpl::CheckIsServiceRunning 656 State : MagSVC Not Running
09-04-2024 09:40:33 INF MAGUI App 255 Magician SVC not running, restarting the service...
09-04-2024 09:40:36 INF MAGUI App 255 Magician SVC Started Running...
09-04-2024 09:40:36 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:37 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:37 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:38 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:39 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:39 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:40 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:40 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:41 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:41 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:41 ERR MAGUI UIMPEImpl::SendCMDDataToSVC 435 Failed to createfile error:2
09-04-2024 09:40:41 ERR MAGUI UIMPE::_QueryState 2046 failed to send CMD::queryState
09-04-2024 09:40:41 INF MAGUI UIMPEImpl::CheckIsServiceRunning 656 State : MagSVC Not Running
09-04-2024 09:40:41 INF MAGUI App 255 Magician SVC not running, restarting the service...
09-04-2024 09:40:44 INF MAGUI App 255 Magician SVC Started Running...
09-04-2024 09:40:44 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:45 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:45 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:45 ERR MAGUI UIMPEImpl::SendCMDDataToSVC 435 Failed to createfile error:2
09-04-2024 09:40:45 ERR MAGUI UIMPE::_QueryState 2046 failed to send CMD::queryState
09-04-2024 09:40:45 INF MAGUI UIMPEImpl::CheckIsServiceRunning 656 State : MagSVC Not Running
09-04-2024 09:40:45 INF MAGUI App 255 Magician SVC not running, restarting the service...
09-04-2024 09:40:49 INF MAGUI App 255 Magician SVC Started Running...
09-04-2024 09:40:49 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:49 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:50 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:50 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:51 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:51 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:52 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:52 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:53 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:53 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:53 ERR MAGUI UIMPEImpl::SendCMDDataToSVC 435 Failed to createfile error:2
09-04-2024 09:40:53 ERR MAGUI UIMPE::_QueryState 2046 failed to send CMD::queryState
09-04-2024 09:40:53 INF MAGUI UIMPEImpl::CheckIsServiceRunning 656 State : MagSVC Not Running
09-04-2024 09:40:53 INF MAGUI App 255 Magician SVC not running, restarting the service...
09-04-2024 09:40:57 INF MAGUI App 255 Magician SVC Started Running...
09-04-2024 09:40:57 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:57 INF MAGUI UIMPE::QueryState 3657 QueryState Cmd called
09-04-2024 09:40:57 ERR MAGUI UIMPEImpl::SendCMDDataToSVC 435 Failed to createfile error:2
09-04-2024 09:40:57 ERR MAGUI UIMPE::_QueryState 2046 failed to send CMD::queryState
09-04-2024 09:42:35 INF MAGUI UIMPE::UnRegisterService 2711 UnRegisterService Cmd called
09-04-2024 09:42:35 ERR MAGUI UIMPEImpl::SendCMDDataToSVC 435 Failed to createfile error:2
09-04-2024 09:42:35 ERR MAGUI UIMPE::_UnRegisterService 299 failed to send CMD::unregisterName
09-04-2024 09:42:35 INF MAGUI UIMPE::StopUIMPMessageServer 2519 StopUIMPMessageServer called
09-04-2024 09:42:35 ERR MAGUI UIMPEImpl::SendCMDDataToSVC 495 ReadFile Failed error:233
09-04-2024 09:42:35 ERR MAGUI UIMPE::_StopUIMPEServerThread 2453 _StopUIMPEServerThread failed
09-04-2024 09:42:35 ERR MAGUI UIMPEImpl::ProcessServerResponce 258 Broken

Pipe err:109

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