Samsung S80A monitor resolutions

userE10rmYOI5p · ‎01-23-2023

Why is there such a large difference in screen resolution for my dual Samsung S80A 27" 4K monitors (LS27A800UNNXZA)?

The choices go from 3840 x 2160 (highest available & recommended) and the next highest is 1920 x 1080, with no options in between.

My setup:

Microsoft Surface Laptop 5
Selore S-Global USB-C 9-in-1 docking station
HDMI cable connection from monitor to HDMI port in docking station (one for each monitor)

Will a change in docking station, type of cable used or something else enable resolution choices in between? Please help!

ddaniel51 · ‎01-23-2023

There is a 2560x1440 listed in the user manual. Don't know if the laptop can handle that or not.

userE10rmYOI5p · ‎01-24-2023

FOLLOW UP QUESTION: does the docking station impact the number of resolutions available?

The first screenshot is my home setup:

Microsoft Surface Laptop 5
Selore S-Global USB-C 9-in-1 docking station
HDMI cable connection from monitor to HDMI port in docking station (one for each monitor)

The second screenshot is my setup at work:

Microsoft Surface Laptop 5
Surface Dock 2 docking station
DisplayPort connection from monitor to USB-C port in docking station (one for each monitor)