Original topic:

Samsung SSD 980 PRO 2TB Benchmark Not Supported

(Topic created: 10-02-2021 11:33 PM)
Paulgi
Constellation
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Monitors and Memory

I bought a couple of days ago a new Samsung SSD 980 PRO 2TB and just noticed that the drive is not fully compatible with Samsung Magician. The benchmark is not supported on the 980 PRO but it works on every other drive from any brand. Should I be worried? Can the drive be damaged or is it supposed to be incompatible with this feature?

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3 Replies
ddaniel51
Comet
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Monitors and Memory

Did you install Magician 7.0?

7.0 works well with my 980 Pro.

 

 

 

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Paulgi
Constellation
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Monitors and Memory

Yes, it is 7.0. but it's 32bit. I didn't find any 64bit version.

Maybe it's not a genuine product, but everything seems real and the performance is good. At the moment I think that it's only incompatible with the Samsung Magician. It's really weird, because the other brands are fully compatible with Samsung Magician and my Samsung is not.

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Paulgi
Constellation
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Monitors and Memory

Is there any way to contact Samsung to find out if I was cheated or if this drive is damaged?

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