Hello I recently purchased a Samsung SSD T5 and installed the Samsung SSD app on my computer. I then downloaded a game from my Steam library that I wanted to play while traveling. Since I planned on using this SSD to play more games I set Steam to recognize multiple storage libraries this SSD 5T being one of them. I moved the SSD to a new computer (laptop) and installed the same SSD app onto my laptop. When I tried to access the game the SSD requested a Steam Gaming password. I input my steam password to unlock but password is incorrect.
Now when I go to check the volume of the SSD it says 41G and if I try to format the SSD it will only format the 41G. The SSD original storage is 2T (2,000G).
How can I reset the password to gain access to the full potential of the SSD storage?
Hello, for all solid-state drive questions, please use one of the two contact methods: email support@totalts.com or call 1-800-SAMSUNG and choose option 7 for SSD support. The SSD support team is available M-F 9 AM - 9 PM. Thanks!
Hello, for all solid-state drive questions, please use one of the two contact methods: email support@totalts.com or call 1-800-SAMSUNG and choose option 7 for SSD support. The SSD support team is available M-F 9 AM - 9 PM. Thanks!
