Original topic:

Samsung T7 Not connecting/mounting onto Macbook Pro (13-inch, 2018, Big Sur)

(Topic created on: 3/26/21 2:02 AM)
userBr1crxMYEf
Constellation
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Monitors and Memory

I've been using my external harddrive (Samsung T7) for over 6 months and it suddenly stopped working. It won't appear on my desktop like normal. However, while it appears as an external harddrive on Disk Utility, it says "Not Mounted." 

I tried downloading the Samsung Portable app and the drive shows up, but it says "Failed to check free space or failed to locate volume"

1 Reply
userTlsBSUZ2Hx
Astronaut
Options
Monitors and Memory

I am having exactly the same issue, I downloaded the latest version of PSSD software on my MacBook Pro M1, no luck.. the message 'Failed to check free space or failed to locate volume' still shows.... I even tries disabling the security features on the T7 , and I am unable to access the drive. See below ImageScreen Shot 2021-05-05 at 2.33.24 PM.png

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