Original topic:

Samsung odyssey g5

(Topic created: 12-14-2021 04:34 PM)
TMan8808
Astronaut
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Monitors and Memory
I recently purchased this gaming monitor and it worked great I moved it over to another corner of the room and now it won't stay turned on. I even went back to the original spot and same issue is happening. power cable wasn't damaged or anything so what's going on.
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4 Replies
user_ams007
Samsung Care Ambassador
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Monitors and Memory
It may be an issue with your outlet, try using a polarized extension cord and check the power button on the back
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Solution
TMan8808
Astronaut
Options
Monitors and Memory
I figured it out! had it running on an absurd refresh rate from my PC making it turn off again thanks for the help!
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user_ams007
Samsung Care Ambassador
Options
Monitors and Memory
No problem
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user_ams007
Samsung Care Ambassador
Options
Monitors and Memory
Also, check the cables from your computer to the monitor, sometimes a faulty HDMI cable or display port may be bad
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