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Samsung odyssey g8 standby mode

(Topic created: 09-30-2025 08:24 PM)
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bcala59
Constellation
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Monitors and Memory

I connect my Samsung odyssey g8 OLED to computer my computer can tell there's another monitor being hooked up. My monitor is on the correct source but nothing. Just says to turn on a device to output anything. I've tried multiple different cords and nothing. Please someone help me. I made sure that my graphics card is up to date and my odyssey g8.

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello bcala59, 

Thank you for reaching out to the Community regarding this concern. At this time, due to the previous troubleshooting steps being unsuccessful with resolving this matter, we are recommending service. 

You can seek service via our phone support at 1-800- Samsung (726-7864) or contact a moderator by Private Message with your full model and serial number, to review any service options available. 

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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello bcala59, 

Thank you for reaching out to the Community regarding this concern. At this time, due to the previous troubleshooting steps being unsuccessful with resolving this matter, we are recommending service. 

You can seek service via our phone support at 1-800- Samsung (726-7864) or contact a moderator by Private Message with your full model and serial number, to review any service options available. 

jambb
Asteroid
Options
Monitors and Memory

I’m trying to connect my Samsung Odyssey G8 OLED to my computer. The PC detects that another monitor is connected, but the G8 only shows “turn on a device to output anything.” I’ve already:

  • Set the monitor to the correct source

  • Tried multiple cables (HDMI and DP)

  • Updated my graphics card drivers

  • Updated the Odyssey G8 firmware

Still no picture comes through. Has anyone run into this before or know a fix?

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ddaniel51
Red Giant
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Monitors and Memory

Which graphics card are you using? 

Is it rated to meet the specs for the G8?

 

 

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