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Astronaut

Samsung smat board wm55h black screen

Hi, I have a brand new smasung WM55H flip, just tried it couple of times, I witched it off through press the power button, but since then it won't switch on the screen remains black.

 

I have tried every thing in the manua, motion sensor, remove the pen form the pen holder. however, i can connet to it  through smart view via my A50 mobile and can hear the voice but not display.

 

I am running out of ideas as there is no hard reset.

 

Any help is highly apprciaited

mnay thanks

1 REPLY 1
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Samsung Moderator
Samsung Moderator

Re: Samsung smat board wm55h black screen

I would recommend reaching out to our Business team directly at (855) 581-6892.


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