Original topic:

Smart Monitor M8 Bluetooth pairing trouble

(Topic created: 11-28-2022 01:13 AM)
SamueleZ
Constellation
Options
Monitors and Memory

Hi everybody, 

I recently got a new M8 monitor and paired my BT set (Cherry DW9100). The first pair was effortless and worked perfectly, but then suddenly after a couple of weeks it stopped working.

I have deleted the devices and restarted the pairing procedure, but now I am only able to connect my keyboard but not the mouse.

The mouse will be listed in the device manager as new device ready to pair, but pairing process fails with the message: "Unable to connect to CHERRY DW9100MW. Make sure the device is turned on."

I have already reset to default the Monitor M8 and the Cherry set is working perfectly on any other BT Device. But nothing seems to help.

Any other suggestion?

0 Replies