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userNqSoktnPKE
Astronaut

Re: T5 SSD not working with macOS 10.15 Catalina

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It is 11/3. Samsung still has no solution, yet Man Sad

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userfvaytK4wZo
Asteroid

Re: T5 SSD not working with macOS 10.15 Catalina

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Days passed, no solution from Samsung - a really bad support

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userW97nBx6ON5
Constellation

Re: T5 SSD not working with macOS 10.15 Catalina

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Hello,
Samsung is currently preparing an update for its T5 to make there software compatible with Catalina. Release date : end of november.
Here is a screenshot of their answer on their facebook page (facebook.com/SamsungSSD/posts/3147906525283627?comment_id=3203406513066961&notif_id=1573104085106691&notif_t=feed_comment ): Capture d’écran 2019-11-07 à 09.41.13.png

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SVijayan
Astronaut

Re: T5 SSD not working with macOS 10.15 Catalina

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Hello, I am able to access the drive and it's data but I am unable to install the samsung portable t5 software in my macbook air I am seeing this below error. 

 

This package is incompatible with this version of macOS.

The package is trying to install content to the system volume. Contact the software manufacturer for assistance.

 

MacOS Catalina : 10.15.1

 

I hope samsung t5 update will resolve it. 

 

Cheers,

Svijayan

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user8OcBpQ2y0o
Constellation

Re: T5 SSD not working with macOS 10.15 Catalina

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So, is Samsung not working closely with Apple?  Or, are Samsung computer storage products better suited for Microsoft products?  Backups are critical for computer systems.   

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preacher2
Constellation

Re: T5 SSD not working with macOS 10.15 Catalina

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It's now December 2, 2019 and Samsung still doesn't have a fix for this - and, no, Version 1.6.6 does not work - I just tried it.  I bought the T5 drive a couple of days and will be returning it tomorrow.

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userUI3M6h92o6
Constellation

Re: T5 SSD not working with macOS 10.15 Catalina

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This still unsolved problem confirms that I made a good move, some weeks before :

1. Asked for a refund for this beautiful T5 SSD, but not working at all with OS Catalina :-(

2 Bought an internal SSD Crucial MX500 (1 Tb)

3. Inserted it in a metal case ORICO

At the end, it works perfectly for amost $60.00 less.

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userFk4xewlDgm
Constellation

Re: T5 SSD not working with macOS 10.15 Catalina

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Welcome to the comfort and professionality  of the Samsung electronics world. 

 

Any other software to lock an external drive? 

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userUI3M6h92o6
Constellation

Re: T5 SSD not working with macOS 10.15 Catalina

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I bought this (apparently) fabulous external SSD 1To drive for making backup of my macOS Catalina.

So disappointing. It doesn't work with my computer and it's OS.

I wonder why seller (Amazon) did not say anything about it.

Waisting time. Not good for Samsung reputation.

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Re: T5 SSD not working with macOS 10.15 Catalina

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Hello useru3isikqiFY,

 

The Samsung Portable SSD Software version 1.6.6 has been released. The download page link is located below.

Please note: The software has been recently updated. There is a download limit set daily. This limit resets every day. However, the limit will be completely removed after a few days. This is because Samsung would like to avoid wide spread issues for users world wide as preliminary testing  may not cover the large amount of customer enviorments. We appreciate your patience during the intial release of this software.

https://www.samsung.com/semiconductor/minisite/ssd/download/tools/

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