T7 SSD - Factory Reset

[Customer 1999]

Password not working on T7, probably entered wrong, need to factory reset.  No option on software, just keeps asking for password.  How can I factory reset the SSD?  Manual says use the online Samsung Service Center, but unable to locate it.  

[Samsung_Moderator · Accepted solution]

Hello! Thank you for reaching out! I would recommend calling in directly at 1 (800) 726-7864 and asking for our ssd support team.