Original topic:

Terrible monitor design

(Topic created: 09-26-2021 08:41 AM)
userSkc636f9S5
Constellation
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Monitors and Memory

I was told to share my product feedback here.

 

I recently received a 24" Samsung monitor through work at a new job. The monitor is pretty big, so likely to be used by gamers and IT folks most often (or in any case - folks who take external monitor seriously). As such, it's unacceptable that the monitor has a stand that is not removable and makes VESA stand installation either impossible - or just looks terrible.

Here's a video showing the problem (and a potential solution, to be taken at your own risk, as it can damage the monitor). https://www.youtube.com/watch?v=kswAyzr7B8E

 

I raised this concern with my company, and they will not be buying Samsung monitors for any future employees.

 

Come on Samsung. I could've designed a better product, and I'm not a product designer.

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4 Replies
MutatedRam
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So there's nothing wrong with the stand, you simply don't like the stand design.
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userSkc636f9S5
Constellation
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@MutatedRam 

 

Depends on what you mean by "wrong". If you mean broken - no, not wrong in that sense - I would've raised a support ticket if that was the case.

As noted in my post, my intention was to provide product feedback. So yes, you understood correctly, that I - and my company - dislike the design for the reasons stated, and will not be purchasing it further.

Hopefully such feedback gives Samsung an opportunity to improve their product.

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ddaniel51
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Samsung produces a number of monitors with and without Vesa capability.  It is the purchaser's responsibility in selecting a proper model for their intended use.  Vesa mounting is one of the first things I check for when monitor shopping,  no Vesa,  no purchase.  Complain to the company for a poor choice of monitor model.

 

 

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userSkc636f9S5
Constellation
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@ddaniel51 

 

As noted above, this stand has VESA capability - but the non-removable stand gets in the way. That's the problem that Samsung should consider addressing.

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