Original topic:

UR59C doesn't show full resolution when using HDMI

(Topic created on: 1/30/21 10:53 AM)
Panzerbjrn
Astronaut
Options
Monitors and Memory

I have just plugged in my new 32" UR59C Curved 4K monitor, and when using HDMI, I only get 1920x1080. When I use the Display Port, I get the full 4k resolution.

 

Why is this? And how can I fix it?

I have tried with two different laptop docking stations, A Surface Book 2 and a Dell laptop.

Both can use the full resolution when using DP, it is only when using HDMI there is a problem.

 

I have also installed the Samsung drivers from the website, but to no avail.

 

I have another high-res, though not 4k, Dell monitor, which both can use fine with HDMI.

 

Does anyone have any ideas?

0 Likes
1 Reply
ddaniel51
Comet
Options
Monitors and Memory

For 3840x2160 this monitor requires HDMI 2.0 at 30 or 60 HZ.

Can your system provide this?

 

0 Likes