Original topic:

USB Drive plugged into Samsung G9 but can't update firmware.

(Topic created on: 4/1/21 7:39 PM)
userAghiKilHX1
Astronaut
Options
Monitors and Memory

In a nut shell Menu > Support > Software Updates does not show up for me.

I've read a few posts here that say they can't update the firmware using a USB drive however they all say they can at least click on the monitor and go to Menu > Support > Software Updates and then nothings happens. But my problem is that I don't even have Support as an option to navigate to in the monitor settings.

Any help would be appreciated. Thanks!

 

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SamsungLou
Samsung Moderator
Samsung Moderator
Options
Monitors and Memory

Please check the full model number on your monitor. The G97 is the Odyssey. The G90 and G95 will not accept this update.


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