JUMP TO SOLUTION Solved

Original topic:

USB flash drive problem

(Topic created on: 5/17/20 8:01 AM)
userY4zoecATgy
Constellation
Options
Monitors and Memory

I purchased a Samsung 256GB FIT Plus USB 3.1 Flash Drive from Newegg.com and have been using it to make many smaller transfers without problems. However, when using it today, it would not save the file transfer I was making of 130 Gb saying there was not enough space. After double checking everything, it has become clear that this is only a 32 Gb drive! The drive is clearly marked as 256 Gb USB 3.1 yet the drive properties indicate only a 32 Gb drive. I am having trouble locating information on what I need to do to get this drive replaced under warranty. It is past the Newegg 30 day return window.

0 Likes
Reply
2 Replies
Solution
LongHiker
Samsung Care Ambassador
Options
Monitors and Memory

This frequently happens when you reformat the drive as FAT32. Search on the internet and you will find many solutions on how to reformat it properly. https://forums.sandisk.com/t5/All-SanDisk-USB-Flash-Drives/SanDisk-Ultra-128GB/td-p/368006

View solution in context

0 Likes
Reply
userY4zoecATgy
Constellation
Options
Monitors and Memory

I figured it out shortly after posting this question. I had used the drive to install Windows 10 via the media creation tool and it had created a partition that left only 32 Gb available and the rest was unavailable. Deleted the partition and created a new volume for the unallocated space and all is well. Thanks.

0 Likes
Reply