ViewFinity S6 (S60UD) KVM not working through USB-B cable

[matesaak]

Hey,

I have a trouble with KVM USB switch. The USB ports do not work through the USB-B cable (keyboard and mouse do not register or light up). It works through USB-C.

Symptoms:

-When I connect USB-B to A cable to the PC, monitor registers it and gives "USB-B has been connected"

-When I click the "switch USB" to the second source it shows for a second that the source is indeed the second PC, BUT the keyboard /any device does not light up or registers. Then it switches to the USB-C source

Steps I have taken:

-Setup in the monitor itself

-Install drivers and samsung software on the PC

-Tried different PCs win11 and 10

-Upgrade monitor firmware

-Change the cable itself (4 different cables)

Cannot find anyone dealing with this issue so it might be just a hardware issue.

Thanks in advance for any advice

[ddaniel51]

The USB B port provides PC connectivity to the USB A ports on the monitor  for keyboards and mice etc.

It is not designed to provide video to the monitor.  The USB C port is for video data and charging.

It is explained in your User Manual.

[matesaak]

Hey Dan,

Thakns for the reply, I should have made it more obvious. I do have trouble with USB ports. I know I have to connect the "second" device with HDMI or Display port cable.

So this is not solution to my problem 😞