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ViewFinity S65 Ultra Model number LS34C650TANXGO

(Topic created: 10-09-2024 09:35 AM)
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Eddy_Ultra
Asteroid
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Monitors and Memory

I'm having the same problem with built-in cameras. My monitor doesn't recognize the USB Type B Cable that goes to the PC. Do you have any recommendations?

 
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Samsung_Moderator
Community Manager
Community Manager
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Monitors and Memory

Hello! Thank you for reaching out! I would recommend attempting this through the USB-C port as this should solve the issues you are having. Please let me know if this helps

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Eddy_Ultra
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Monitors and Memory

Will a USB Type C adaptor work? My PC has USB 3.0 but not C Type ports.

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ddaniel51
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Monitors and Memory

Using the Type A to B cable can you see a mouse, keyboard, or USB stick plugged into the monitor?

 

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Eddy_Ultra
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Monitors and Memory

No, I do not, it only shows 3 available sources

- HDMI

- DisplayPort

- USB Type-C

When I plug the mouse, headset or keyboard into the monitor, it doesn't do anything.

 

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Solution
ddaniel51
Red Giant
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Monitors and Memory

The type B port only connects to an internal USB hub in the monitor  to provide connection to the other Type A ports on the monitor and the camera.

If the Type A ports on the PC are not compatible with the supplied cable and monitor then none of the monitor usb/camera functions aside from the Service port will work.

 

Eddy_Ultra
Asteroid
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Monitors and Memory

I see, they have to be connected simultaneously šŸ˜€

Thanks a lot @ddaniel51 It worked!

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