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migizi
Constellation

Warranty support for flash drives is a joke.

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My 128 GB flash drive, I've had less than a month, stopped working. No one can point in the right direction on where to submit a warranty claim to get it replaced. I do not want to call and if that is the only option I have, well then I have no reason to buy Samsung products ever again. And if I can't get a straight answer on where to submit a warranty claim, then I really have no reason to buy Samsung products.

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Anonymous
Not applicable

Re: Warranty support for flash drives is a joke.

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Hello userwV89JavVM1,

 

Normally, we recommend calling to have your unit processed under warranty as it is the fastest route, However if you would like to email us for support please email, samsungmemory@livehelpnow.net. If you would like to call us please call 1-800-726-7864 (Samsung) for further assistance.

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1 REPLY 1
Anonymous
Not applicable

Re: Warranty support for flash drives is a joke.

JUMP TO SOLUTION

Hello userwV89JavVM1,

 

Normally, we recommend calling to have your unit processed under warranty as it is the fastest route, However if you would like to email us for support please email, samsungmemory@livehelpnow.net. If you would like to call us please call 1-800-726-7864 (Samsung) for further assistance.

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