cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
userxQ4WlDqFLQ
Constellation

Windows 10 freezes with Samsung 850 EVO SSD (500 GB and 250 GB)

JUMP TO SOLUTION

Hello,

 

I think I have a problem with Samsung SSDs in my computer and laptop. Both are 850 EVO - 500 GB in my PC, 250 GB in my laptop.

 

Here is the problem:

 

Sometimes Windows 10 completely freezes and there is no disk I/O happening according to task manager, and I can tell that it's true because all of the programs that I have open at the moment paritially or complete stop working as if they can't read/write to disk. The only thing that helps is hard reboot.

 

However, the GUI is not frozen, I can click on things, though none of them would react most of the time, can't even close the windows (I suspect that the programs can't write to the Windows registry, which is stored on disk, or to some configuration files, so they just block indefinitely on corresponding Windows API calls, hence the freeze).

 

A couple of times a lost some important files because of this (they were damaged/filled with zeros), so I would like to resolve this issue somehow, hopefully without buying yet another SSD.

1 SOLUTION

Accepted Solutions
RAJUMSC
Cosmic Ray

Re: Windows 10 freezes with Samsung 850 EVO SSD (500 GB and 250 GB)

JUMP TO SOLUTION

1) download latest samsung magician software v5.2.1 from direct downloading link

 
https://www.samsung.com/semiconductor/global.semi.static/SAMSUNG_SSD_v5_2_1_180523/CD0CFAC4675B9E502...

2) disable  windows defender ,any other  antivirus software , disable firewall , disable secureboot

3) enable  sata port as  ACHI  in bios

4) connect power cable or  charger to laptop  and Using magician software v5.2 , update the latest firmware to  SSD

5) restart the windows

6)  enable  10%  OP of  total space in SSD , restart the windows

7)  disable  bitlocker , and then try to enable  Rapid  mode ,.  and then restart the windows

 


type below comments in cmd  and press enter

Sfc.exe /ScanNow
Dism.exe /Online /Cleanup-Image /StartComponentCleanup
Dism.exe /Online /Cleanup-Image /RestoreHealth

 

 

 

Reply
Loading...
4 REPLIES 4
RAJUMSC
Cosmic Ray

Re: Windows 10 freezes with Samsung 850 EVO SSD (500 GB and 250 GB)

JUMP TO SOLUTION

1) download latest samsung magician software v5.2.1 from direct downloading link

 
https://www.samsung.com/semiconductor/global.semi.static/SAMSUNG_SSD_v5_2_1_180523/CD0CFAC4675B9E502...

2) disable  windows defender ,any other  antivirus software , disable firewall , disable secureboot

3) enable  sata port as  ACHI  in bios

4) connect power cable or  charger to laptop  and Using magician software v5.2 , update the latest firmware to  SSD

5) restart the windows

6)  enable  10%  OP of  total space in SSD , restart the windows

7)  disable  bitlocker , and then try to enable  Rapid  mode ,.  and then restart the windows

 


type below comments in cmd  and press enter

Sfc.exe /ScanNow
Dism.exe /Online /Cleanup-Image /StartComponentCleanup
Dism.exe /Online /Cleanup-Image /RestoreHealth

 

 

 

Reply
Loading...
user7Z2JKrOd5o
Constellation

Re: Windows 10 freezes with Samsung 850 EVO SSD (500 GB and 250 GB)

JUMP TO SOLUTION
 
 
I know this is an old thread but you fixed my issue I was having with my 1T EVO. I would get about 5-10 seconds of pause not to often but enough where I would sometime click on something 3-4 times. After the pause I would get 3-4 web pages come up so it was buffering my clicks. This command you gave found and fixed problems:
 
Sfc.exe /ScanNow
 
I have ran more than an month with no issues. I appreciate your help!
 
JohnN
Reply
Loading...
userWX801NWNCL
Constellation

Re: Windows 10 freezes with Samsung 850 EVO SSD (500 GB and 250 GB)

JUMP TO SOLUTION

No, not solved.  I ran through your solution steps and the last CMD command won't even complete.  I get a "file not found" error part way through.  I have an 860 EVO drive installed in an older AMD system with an ASUS motherboard running Windows 10.

Reply
Loading...
RAJUMSC
Cosmic Ray

Re: Windows 10 freezes with Samsung 850 EVO SSD (500 GB and 250 GB)

JUMP TO SOLUTION

please share screenshots of error messages.

Yesterday I updated new firmware RVT23B6Q

Reply
Loading...