monitor not turning on

Constellation

monitor not turning on

[ Edited ]

my monitor is a samsung 

Model: S24D300H

serial number: [REDACTED]

 

so i was playing a game yesturday and my monitor just randomly decided to turn off for no reason and ever since has not turned back on and i don't know why. The buttons on the monitor are not buttons they are pressure sensative help would be great thanks

3 REPLIES
Samsung Moderator

Re: monitor not turning on

We are sorry to hear about this. Please send the serial number to this PM Link.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.

Constellation

Re: monitor not turning on

ok yeah i put in the serial number now

Highlighted
Samsung Moderator

Re: monitor not turning on

Thanks. We do not want the serial numbers in public posts. Have you checked to make sure the power cable did not come loose? This happens with monitors sometimes.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.