Galaxy Note 8 screen unresponsive.

Constellation

Re: Galaxy Note 8 screen unresponsive.

Yep. Nothing works.

Supernova

Re: Galaxy Note 8 screen unresponsive.

I understand @maximvshill If you have done all of the recommended troubleshooting including a factory reset and your device is still unresponsive, I would recommend reaching out to one of other lines of support for immediate 1-on-1 assistance and see about setting up an evaluation and possible repair for your device. You can reach out on Facebook (https://www.facebook.com/samsungsupport/), Twitter (https://twitter.com/samsungsupport) or by calling 1 (800) 726-7864.

Constellation

Re: Galaxy Note 8 screen unresponsive.

Do you still have this issue?

I recently bought note 8 and having the same problem

What should I Do?

Supernova

Re: Galaxy Note 8 screen unresponsive.

Hi @user4fkv3Y2vwV If it is completely unresponsive, even during charging, I would recommend taking the device back to where you purchased it or reaching out to one of other lines of support to set up an evaluation. You can reach out on Facebook (https://www.facebook.com/samsungsupport/), Twitter (https://twitter.com/samsungsupport) or by calling 1 (800) 726-7864.

Constellation

Re: Galaxy Note 8 screen unresponsive.

This was happening to me I called Verizon th during are replaceing it.. It will do. It more frequently 

Astronaut

Re: Galaxy Note 8 screen unresponsive.

My problem is that the screen has become poorly responsive. I need to lock the phone, unlock it, and then it will work for a minute or two, and then I need to repeat the process. I suspect software bugs rather than physical issues. Did anybody manage to resolve the problem with a factory reset?

Constellation

Re: Galaxy Note 8 screen unresponsive.

Thank you for posting this image.  I noticed you had a game called "Guns of Boom" which I have as well.  I deleted the app, cleared my cache and so far everything is back to normal.  Hopefully this helps someone else as well.  Curious how many people having this same issue also have this game.

Astronaut

Re: Galaxy Note 8 screen unresponsive.

I'm having the same issue. I've run a screen test software and these are the results

 

Look at wwha is happening at the top of my screen.

Astronaut

Re: Galaxy Note 8 screen unresponsive.

I'm having the same issue. I've run a screen test software and these are the results

 

Look at wwha is happening at the top of my screen.

Supernova

Re: Galaxy Note 8 screen unresponsive.

Hi @user3aSfdna9fc I understand how this is frustrating but I'd like to help. If you have done all of the recommended troubleshooting including a factory reset, I would recommend reaching out either to myself or to one of other mods in Private Message to see about setting up an evaluation and repair for your device. You can also reach out on Facebook (https://www.facebook.com/samsungsupport/), Twitter (https://twitter.com/samsungsupport), by calling 1 (800) 726-7864 or using the Video Chat feature in your Samsung Plus+ app.