10-07-2018 04:17 AM
I am having the same issue.
My Note8 was working all well but suddenly the touch is not recognizing my hand but its all working fine with SPen. I tried different things mentioned on different forums but nothing is helping.
The only different thing which is happening with my phone is when I update the firmware by dialing *#266#, the touch starts working until I lock my phone. Once locked, the touch is dead again.
a month ago
I have the same problem on my note 8 fingers don't work but s pen does, I've replaced the entire screen assembly, safe mode, reset to factory and cleared the cache! For a phone that costs $1,000. it sure has a ton of freaking things that fail to WORK!!!!!