Galaxy Note 8 screen unresponsive.

Constellation

Re: Galaxy Note 8 screen unresponsive.

[ Edited ]

It helped at first, but later the same problem

Astronaut

Re: Galaxy Note 8 screen unresponsive.

Thanks!!!!!!!!!!!!!!  Fixed my problem..........

Constellation

Re: Galaxy Note 8 screen unresponsive.

Hello VKV716slt. How did you get it fixed??

Constellation

Re: Galaxy Note 8 screen unresponsive.

I AM EXPERIENCING THIS SAME PROBLEM RIGHT NOW WHAT DO I DO?????? 

 

The real dilema is that i am going on holiday today and its only started to happen yesterday. 

 

Samsung Moderator

Re: Galaxy Note 8 screen unresponsive.

Just to clarify, the only time your screen is unresponsive, is when you go to look at your notifications? 

Constellation

Re: Galaxy Note 8 screen unresponsive.

Was the new phone any better?  

Astronaut

Re: Galaxy Note 8 screen unresponsive.

Hello !!
I am having the same issue.
My Note8 was working all well but suddenly the touch is not recognizing my hand but its all working fine with SPen. I tried different things mentioned on different forums but nothing is helping.

The only different thing which is happening with my phone is when I update the firmware by dialing *#266#, the touch starts working until I lock my phone. Once locked, the touch is dead again.

Any help?

Samsung Moderator

Re: Galaxy Note 8 screen unresponsive.

Does this occur with the device in safe mode?

Constellation

Re: Galaxy Note 8 screen unresponsive.

 
Constellation

Re: Galaxy Note 8 screen unresponsive.

I have the same problem on my note 8 fingers don't work but s pen does, I've replaced the entire screen assembly, safe mode, reset to factory and cleared the cache! For a phone that costs $1,000. it sure has a ton of freaking things that fail to WORK!!!!!