08-29-2017 08:41 PM
What happened after they processed your information for the Note 7 promotion? Did you get a a promo code or did it apply at checkout? I applied for it on Aug 24th and still havent heard anything. When i manually check the status it says Approved, but also says its "processing gift."
08-29-2017 09:15 PM - edited 08-29-2017 09:16 PM
As long as on the check out you see 4 items listed (or 3 if you choose 360 camera) and your $425 was deducted from the total, you are good to go.
On my order I don't see it to say processing anywhere. It might be a good thing on your side.
By the way, can you post a screenshot of your order page?
08-30-2017 04:37 AM - edited 08-30-2017 04:38 AM
Here is a copy of the promo status, order without a trade in selected, and an order with an s7 trade in selected. Im logged into my samsung account when i add all this stuff to my cart. Why isnt the note 7 discount applying to the preorder? Or does it apply after i order it? I still havent ordered it yet because of the discount not showing up
08-30-2017 11:21 AM
08-30-2017 01:29 PM - edited 08-30-2017 01:30 PM
Those were two seperate orders to show how the note 7 discount wouldnt apply but other ones would. Thats where my confusion comes from. Do you have a picture of your note 7 promo status and/or your order for the note 8 with the applied discount?
08-30-2017 05:27 PM