09-07-2017 06:18 PM
When you ordered the phone, in the email they sent they should have said the date it would ship out. Was that date on point? I ordered mine unlocked on the 26th and says pre order ships 9/11 so i should have it next day since i chose next day delivery. How were your dates?
09-08-2017 08:57 AM
Hello, just wanted to leave my annoyances with Samsung .... Firstly, I had the NOTE 7 which I loved in the Coral Blue but had to swap out not once but twice. Then I was forced to giveup the NOTE 7. I had switched over to the Iphone 7 Plus. Now when the NOTE 8 came out, I was excited to see the NOTE again. I saw the awesome offer that Samsung was offering and pre-ordered the NOTE 8 on Sept 1, 2017. Now it is Sept 8, 2017 and my status is still preorder???? ... I understand that you can 'pre-order' from all the wireless carriers and recieve your NOTE 8 in 2 days max. I am now told that my NOTE 8 will be shipped on Sept 11, 2017 and I will receive it on Sept 13, 2017.. What is the purpose of a 'pre-order' from the manufacturer when all other carriers already have the NOTE 8. PS people who preordered by Aug 31, 2017 already have their NOTE 8s. I am considering cancelling my order or switching back to the iPhone 8 (which will be announced before I receive my NOTE 8)????? .. As a fellow Korean, I am very upset that Samsung does not treat 'pre-orders' as truly 'PRE-ORDERS'???????
09-08-2017 09:01 AM
09-08-2017 04:33 PM
09-08-2017 07:12 PM - edited 09-08-2017 07:20 PM
@SamsungVivthat offer for prior note 7 owners is garbage and is contingent on buying directly through you guys, "may get up to $425" with trade in, and if we are on a EIP for said traded phone we are still responsible.
Sounds like a scam big time and as typical Samsung's unwillingness to make this right.
I'm headed to bestbuy tomorrow I hope for Samsung's sake they help me, if not I'm going to file a complaint through every US gov agency available and then may pursue other options.
We were forced into crap phones and now you're trying to screw us again.
09-08-2017 07:47 PM - edited 09-08-2017 07:48 PM