09-01-2017 10:51 AM
I wish this new Premium Care could have credited me for the Protection I have on my Samsung Galaxy S7 which I paid for 2 years for but now I upgraded to the Samsung Galaxy S8+ which I can't get this premium care on and it is a different program so I lost money on the rest of the year the S7 was protected. Maybe a month-to-month option like the more expensive carrier care would be a better approach.
09-08-2017 01:33 PM
Hey @M C
I think you're referring to the old program. Samsung Premium Care was always $12 a month. There was a program before that though, before the S8, that was different. It didn't include all of the same things and wasn't as complete or inclusive so was less in cost. That previous program has since been stopped.
10-21-2017 08:50 PM
10-22-2017 03:43 PM
I`m not too impress with Samsung premuim care, Since I Thought I was dealing with actual samsung, but its assurant, I have been charged and I was told my replacment ATT Note 8 is back order and have no clue when it will be in stock to be shipped to me, but all the ATT stores have there stock full and ready to go and I can`t get replacement. so beware of shortage of replacement devices.
10-29-2017 12:08 PM