New photos will not automatically upload to Google Photos

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Asteroid

New photos will not automatically upload to Google Photos

When I take a photo with my Galaxy J7 Crown, the photo will not upload to Google photos unless I open Google Photos.  On my LG phone the upload happens automatically without having to open "Photos".  This occurs with the phone connected to a home wifi network and the back up & sync function selected in Photos.  

 

A service reprentative tried to resolve the problem using the "smart tutor" app to take over my phone but was unable to solve the problem.

1 ACCEPTED SOLUTION

Accepted Solutions
Asteroid
Solution
Accepted by topic author userULyTqblAvR
2 weeks ago

Re: New photos will not automatically upload to Google Photos

Problem Solved!  Turning off all of the battery saving issues resolved this problem.   BTW, this also solved an Android Auto issue which kept causing the GPS signal to be lost when the screen timed out.  

1 REPLY
Asteroid
Solution
Accepted by topic author userULyTqblAvR
2 weeks ago

Re: New photos will not automatically upload to Google Photos

Problem Solved!  Turning off all of the battery saving issues resolved this problem.   BTW, this also solved an Android Auto issue which kept causing the GPS signal to be lost when the screen timed out.