Why was CBS All Access app removed from 2018 model tvs like the 75" NU8000 ???

Constellation

Why was CBS All Access app removed from 2018 model tvs like the 75" NU8000 ???

After reading the press announcements from Decmeber 2017 that CBS All Access was added to 2015, 2016, and 2017 Samsung Tizen SmartTvs,  I am furious to discover that it was not included in the 2018 models released several months later.

 

Samsung supports only comment was that the NU8000 was "too new" ?!?

 

Can someone please explain this to me?

1 REPLY
Constellation

Re: Why was CBS All Access app removed from 2018 model tvs like the 75" NU8000 ???

Trust me, you don’t want this app on your TV, it loaded every time the TV connects to the internet, affect TV performance and is a core app so it cant be removed if fail AND Samsung is neglecting customes that ask to get this app fixed or removed.