News and Announcements

Samsung Community: A New Look

SamsungAlix
Community Manager
Community Manager
Options

We're sure you've noticed big changes on our Community Page. We've got a lot of exciting things in store, like new pages and ways to engage.

 

What's Changed?
Structure: We revamped the Community to give you a more organic experience. This means more visibility into what's going on with Samsung products and other members.
For example: When logged in, your Home Page shows your activity, any notifications, and gives you an overview of the top activity, posts, and topics you might like.
Levels: We're still working out the new Community levels system. If you notice your level missing or stalled, don't worry, it'll be fixed soon. Keep chatting and posting to up your credits.  
Get Help: We've heard all your questions and concerns and used them to create the Get Help section. This means more resources and room growth for everyone in our Community, new and old users. Going forward, you can direct all your technical support concerns here.

 

What's New?
The latest Samsung products. The newest gaming features. The best creation tools. You’ll find new ways to connect and stay up-to-date on your device's potential.


Welcome to the Community: Your place for all Samsung news and updates. Keep track of what's going on with devices, events, and features all on one page.

Groups: We carved out specific spaces for you to chat and share with people who have similar interests.

     •In the Creator group, you can share your favorite photos, features, apps, and tips on how to get the most out of your Galaxy device.

    • The Gamer group is your space to show off your best highlights, discover new games, and explore tricks to get your Galaxy device full of wins.

32 Comments
requa
Comet
Options
I no longer see any indication of whether new posts have been added to a thread (the number used to be blue) nor any way to jump to the unread posts. Is there something I'm missing here?
requa
Comet
Options
Where should I be looking for forum user instructions? Specifically, I'm looking for instructions on how to insert images into posts, but I'm sure there are other helpful tips somewhere as well.
Options

was the samsung+ app tested with the new forum layout/changes?

 

appears broken.

 

userOq2iOZMCrv
Constellation
Options

Nice update

Scott16475
Comet
Options

I like the look of the updates but now I can't seem to find any of the boards that I typically browse through. "S8", "Smart Home", "Bixby", "Wearables", etc. Luckily others have posted threads and when I see one that includes a subject I'm interested in I click on it. Thats the only way that I can find boards like "Smart Home", "Wearables", etc. 

 

How to I find all of the boards?

 

Maybe I'm just dumb?

SamsungAdam
Samsung Moderator
Samsung Moderator
Options

Give this link a try: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help, it's also located in the top left corner of the community under get help.

Scott16475
Comet
Options

thank you!

ShivamSSV
Astronaut
Options

I Like this Update

Thanks !

 

Options

I notice we can't reply to messages within a thread.

Missing REPLY button.

 

 

 

requa
Comet
Options
Yes, there is no reply button. I assume this is because the Welcome to the Community section is not intended to be a place for Get Help questions and answers, though I have posted questions in this thread relevant to the changes to the layout of the Community. This is also not the place for complaints about OneUI and threats to throw a Galaxy phone away and switch to iPhone 🙂
userkMjU7EgUW2
Constellation
Options

Hi thankx for this useful information

citralestari
Astronaut
Options

I no longer see any indication of whether new posts have been added to a thread (the number used to be blue) nor any way to jump to the unread posts. Is there something I'm missing here? 

 

userdTmO2dWvqe
Constellation
Options

I hate the new update. All the icons changed drastically and my phone looks completely different. Is there any way to UNDO the update?  I specifically purchased a Dual sim phone because of travelling and using 2 sims and now I cannot use them simultaneously like I did before without compromising my SD card storage. I am sorry but the new Update has ruined my phone completely. I always advocated Samsung and defended it but now I am disappointed in my phone. 


@SamsungAlix wrote:

We're sure you've noticed big changes on our Community Page. We've got a lot of exciting things in store, like new pages and ways to engage.

 

What's Changed?
Structure: We revamped the Community to give you a more organic experience. This means more visibility into what's going on with Samsung products and other members.
For example: When logged in, your Home Page shows your activity, any notifications, and gives you an overview of the top activity, posts, and topics you might like.
Levels: We're still working out the new Community levels system. If you notice your level missing or stalled, don't worry, it'll be fixed soon. Keep chatting and posting to up your credits.  
Get Help: We've heard all your questions and concerns and used them to create the Get Help section. This means more resources and room growth for everyone in our Community, new and old users. Going forward, you can direct all your technical support concerns here.

 

What's New?
The latest Samsung products. The newest gaming features. The best creation tools. You’ll find new ways to connect and stay up-to-date on your device's potential.


Welcome to the Community: Your place for all Samsung news and updates. Keep track of what's going on with devices, events, and features all on one page.

Groups: We carved out specific spaces for you to chat and share with people who have similar interests.

     •In the Creator group, you can share your favorite photos, features, apps, and tips on how to get the most out of your Galaxy device.

    • The Gamer group is your space to show off your best highlights, discover new games, and explore tricks to get your Galaxy device full of wins.


 

Jamess467
Red Giant
Options

I like the new layout of this service.  

SamsungAlix
Community Manager
Community Manager
Options

 

@mitoo00OOO0oo  the Samsung+ app should be good to go very soon. 

tomcat_official
Asteroid
Options
Half the buttons on the site like "options" for posts are broken. Looks like mass javascript errors in console... No QA?
userQFzff7pZld
Asteroid
Options
I'm having a number of problems with your web site since the update. Can't get login to work under Chrome (but it does work under Firebox) and a lot of the buttons don't work right. How should I let someone know about these issues?
userbyERrOs5t7
Constellation
Options

I no longer see any indication of whether new posts have been added to a thread (the number used to be blue) nor any way to jump to the unread posts. Is there something I'm missing here? 

usert9SzcnEfcJ
Constellation
Options

New upgradation is awesome. I love samsung.

Love from india. I recommend to all people. Try their services.

userIZj58YalYW
Astronaut
Options

My sister in law gave a Samsung Gear 2 Nano, in 2015.  My wife just got it out and asked me if I would charge it for her, learn how it works and she would use.

I did all of the above:  It seems to have lost its program, as well as the battery doesn't stay engaged.  All I get is "rebooting", then it goes off and I cannot do it again.  I'm looking where I can find the software for it, how to download it, and I'll take it from there.

It's quite a unique SmartWatch.
Thank you for your assistance.

 

userpwtsztWq9h
Astronaut
Options

I did a update to my gs8 and lost the use of the  dual window. 

usert07NhupGvH
Astronaut
Options

Ual really was sensational, thank you for this incredible community!

 

Options

the community interface from the new members app is crippled.

 

 

no reply options (except the main reply button) and the formatting is sub-par if compared to the same community's web interface.    Nested mesages cannot be replied to.

 

example in screamshot.

 

Screenshot_20190409-021144_Samsung Members.jpg

userV3q6eiSXlF
Astronaut
Options

New upgradation is awesome. I love samsung.

Samsung_ME7wSnp
Constellation
Options

Love it!

useroQa6u3LEjb
Astronaut
Options

I Like this Update

Thank u so much 

Lowrancehance
Constellation
Options

Nice one

user1f25QGRp9V
Constellation
Options

i have been looking forward for the new Samsung Fold, highest of them all. too clean

userSnvTxhF1e8
Astronaut
Options

Samsung Community is Great

ReeYankee73
Constellation
Options

Looking forward to checking out the new site

gracelee
Constellation
Options

Thanks, Samsung for providing this update.

 

asapelcom
Constellation
Options

Hi I love samsung Thank you ! Also visit our Website : 

About the Author
asapel is your news, entertainment, music fashion website. We provide you with the latest breaking news and videos straight from the entertainment industry.