cancel
Showing results for 
Search instead for 
Did you mean: 
lBlackwell94
Cosmic Ray

Advanced messaging issues after latest update

My advanced messaging has not been working for the past few days after the new latest and greatest update for my note 9. I've reset network settings. Turned data off then on. Reset phone of course. Pulled sim card. Turned advanced messages off then on etc. No luck.

4 REPLIES 4
Samsung Moderator
Samsung Moderator

Re: Advanced messaging issues after latest update

Hey there!

 

Have you tried reaching out to your carrier regarding this?

Reply
Loading...
lBlackwell94
Cosmic Ray

Reached out to the carrier 3 days ago. Was supposed to he...

Reached out to the carrier 3 days ago. Was supposed to hear something within 24 to 48 hours. Havent heard a thing. Issue still persists and is pretty wide spread from what I understand across att note 9's

Reply
Loading...
Samsung Moderator
Samsung Moderator

Re: Reached out to the carrier 3 days ago. Was supposed to he...

As this feature is exclusive to AT&T you will need to continue to follow up with them.

Reply
Loading...
userT9zNP3SvVr
Astronaut

Re: Reached out to the carrier 3 days ago. Was supposed to he...

been on the phone with AT&T for 30 minutes now - they have no helpful insight at all.  

Reply
Loading...