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Constellation

Biometrics screen unlock grayed our

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Screenshot_20191219-003044_Settings.jpg

I'm trying to unlock my phone using biometrics but it's grayed out, it used to work great but it randomly disabled by itself and not im not able to activate it

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Supernova

Re: Biometrics screen unlock grayed our

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@userCT97BUYf1I 

 

Did you try to sign in to work using your phone or to your work email for example?  If you did - Your phone could have some admin policy that is still in effect if you no longer using work email.


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3 REPLIES 3
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Supernova

Re: Biometrics screen unlock grayed our

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@userCT97BUYf1I 

 

Did you try to sign in to work using your phone or to your work email for example?  If you did - Your phone could have some admin policy that is still in effect if you no longer using work email.


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Constellation

Re: Biometrics screen unlock grayed our

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I deleted the work profile and now it works, thank you.

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Astronaut

Re: Biometrics screen unlock grayed our

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Try to reset your password

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