Before the new android update, I never had issue with my Note 9 pairing with my car. Now, every 3rd or 4th time I have to re-pair my phone to my car.
It is just my Note 9 with the update as my girls Galaxy 9, and now her 10 do not have this issue at all. Really frustrating, any ideas?
Solved! Go to Solution.
Please follow these steps, in order, when pairing with your vehicle. The vehicle Bluetooth settings may vary.
1. Turn off ignition.
2. Exit vehicle, close all the doors, DO NOT Disturb the vehicle for at least 4 minutes.
3. While waiting for step #2 to complete, uninstall Android Auto app on the customer's phone.
4. In the customer's phone, select Settings> Connections> Bluetooth> Advanced Settings [3 dots in the upper right-hand corner]> Phone ringtone sync> Toggle to OFF
5. Enter the vehicle and turn ignition on.
6. "Forget" Android Auto capable devices from the Radio:
6.1 Select Home Screen
6.2 Select "Settings"
6.3 Ensure "Systems" tab is selected in the upper left
6.4 Select "Phones"
6.5 Locate all Android Auto devices in list
6.6 For each device, select Edit (Pencil symbol) on the far right of device/phone name
6.7 Tap "Forget Device"
Note: After completing step 6.7, pair the device and Bluetooth calling will be fully operational.
7. Reinstall Android Auto.
8. Connect phone by USB and approve Android Auto permissions.
Also, please go into your optimization settings and make sure the apps you are using are not optimized, as the battery may be putting them "to sleep".