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useroOXSEOWGwK
Asteroid

Blurr note 9 camera

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I tried all the suggestions and my camera is still blurry. I'm disappointed because the camera was my main reason for getting this phone......help!!!!

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Samsung Moderator
Samsung Moderator

Re: Blurr note 9 camera

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Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


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Samsung Moderator
Samsung Moderator

Re: Blurr note 9 camera

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Hey there!

Can you please provide me with your model code of your device?


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useroOXSEOWGwK
Asteroid

Re: Blurr note 9 camera

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SM-N960F/DS

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Samsung Moderator
Samsung Moderator

Re: Blurr note 9 camera

JUMP TO SOLUTION

Thanks for reaching out. This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.
Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

View solution in original post

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useroOXSEOWGwK
Asteroid

Re: Blurr note 9 camera

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I bought the phone in the usa and I live in the usa. I got the international version because of my frequent travels and need for an extra dim slot 

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useroOXSEOWGwK
Asteroid

Re: Blurr note 9 camera

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That link takes me to samsung.com. I'm not trying to buy a new phone but to fix the one I bought 3months ago

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Samsung Moderator
Samsung Moderator

Re: Blurr note 9 camera

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So the model code you have provided for us is an Irish model code. As such you would need to speak to the team in Ireland.

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