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Ambam219
Asteroid

Brightness issues in app

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Hey guys, I've had my note 9 since it came out and it seems like just this week I've been running into so issues.  All of the sudden when I use apps such as youtube and tiktok my brightness jumps up rather high. I dont have the adaptive settings on. And as soon as I get out of the apps it returns back to my setting. Does anyone have any idea how to change this? Its draining my battery significantly.  

1 SOLUTION

Accepted Solutions
Neutron Star

Re: Brightness issues in app

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@Ambam219 wrote:

Hey guys, I've had my note 9 since it came out and it seems like just this week I've been running into so issues.  All of the sudden when I use apps such as youtube and tiktok my brightness jumps up rather high. I dont have the adaptive settings on. And as soon as I get out of the apps it returns back to my setting. Does anyone have any idea how to change this? Its draining my battery significantly.  


Check if you have video enhancer on?  Settings>advanced features and there in the list you should find video enhancer.  If it is on, then it brightens the video when you use specific video apps

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6 REPLIES 6
Samsung Moderator
Samsung Moderator

Re: Brightness issues in app

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Do you experience these symptoms if you test Youtube with your device in settings?

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Ambam219
Asteroid

Re: Brightness issues in app

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What exactly do you mean? 

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Samsung Moderator
Samsung Moderator

Re: Brightness issues in app

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Give these steps a try: 

  1. Press and hold the Power button (right edge of the phone) until the 'Power off' prompt appears on the screen then release.
  2. Touch and hold Power off until the 'Safe mode' prompt appears then release.
  3. Tap on safe mode
  4. Once in safe mode try using the Youtube app to see if you still experience these symptoms.
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Ambam219
Asteroid

Re: Brightness issues in app

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Yes it still happens.  

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Neutron Star

Re: Brightness issues in app

JUMP TO SOLUTION

@Ambam219 wrote:

Hey guys, I've had my note 9 since it came out and it seems like just this week I've been running into so issues.  All of the sudden when I use apps such as youtube and tiktok my brightness jumps up rather high. I dont have the adaptive settings on. And as soon as I get out of the apps it returns back to my setting. Does anyone have any idea how to change this? Its draining my battery significantly.  


Check if you have video enhancer on?  Settings>advanced features and there in the list you should find video enhancer.  If it is on, then it brightens the video when you use specific video apps

Reply
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Ambam219
Asteroid

Re: Brightness issues in app

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That's exactly what it was.  Haha. Thank you so much! I dont know how it got turned on unless when I got my screen replaced over the weekend they turned it on by chance. 

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