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Constellation

Re: Broken S-Pen

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S pen wouldnt come out, when trying to remove it only 1/3 of it came out, I've never had this problem with any of the other notes I owned, it feels like is just being made extremely cheap these days. I dont really feel like shelling out $30 for a pen already when I've had this phone for less than a month. 

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Honored Contributor

Re: Broken S-Pen

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Can you please provide me with your full model number and IMEI in a private message?

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Constellation

Re: Broken S-Pen

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I know how u feel...as of today I'm on pen #3...I had the note 5 for 5 years and never had a problem with the pen...note 9 pen...trash!

 

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Astronaut

Re: Broken S-Pen

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As Salam o Alaikum, 

My name is Khawaja Kashif Ali & I'm from Pakistan.

I've collected all broken parts of my Note 9 S pen and repaired it with glue. It stopped coming out from the phone. 

Here is the interesting part. I've simply tied it up with blue thread to put it outside.

It worked fine. I do use phone cover so it won't bother me anymore though I don't have much use of S pen. 

I don't have to buy a new one for 50$.

Thanks for the platform. 

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Samsung Moderator
Samsung Moderator

Re: Broken S-Pen

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@user2WxwLt5RTX, Thank you so much for reaching out! This forum is for support of US products and customers. As your product is a non-US model and support for these models is very limited, please seek a support team for your area. You can do so by using this link: http://www.samsung.com/visitcountry  Thanks! *Zell


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Constellation

Re: Broken S-Pen

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I dropped my phone with the otterbox defender on it and the s-pen broke, I'm guessing the angle at dropped in was wierd. So I ended up paying 30 for a replacement.i may also email Samsung 

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Constellation

Re: Broken S-Pen

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Hi, my S-Pen recently broke in half.  How can I obtain a new replacement?  Thank you!

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Constellation

Re: Broken S-Pen

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Mine broke after only a month of use too! It popped out of the holder accidentally very often too. 

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Samsung Moderator
Samsung Moderator

Re: Broken S-Pen

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@userw8OFTkcPGr, Thank you for reaching out to us for assistance with your SPen, We would be glad to assist you with a repair.

@userRuRlQwxWAG, Thank you for reaching out to us for assistance with your SPen, We would be glad to assist you with a repair.

Can you provide us with the below information in a private message here: http://bit.ly/2GH8URL

(15) Digit IMEI Number:
Model Number:


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Astronaut

Re: Broken S-Pen

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I agree

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