Email the Samusng Moderator that is in this thread. I did and they were a HUGE help! Also, Best Buy does have the S Pens in stock if you need one right away which is what I did as I waited for help from Samsung. They did end up replacing the S Pen so I would recommend emailing them.
I also had the same problem. I had note 5 for 2 years and note 8 for 1 year and they were all fine . had note 9 for 2 weeks and already got this problem. I was able to retrieve the pen out but need Info to exchange the pen but the link did not work. my Samsung app kept closing by force.
My s pen just snapped. The battery is still running, but there is no way to fix it. What can I do? The links provided in the previous solution messages are all severed.
Same here! Whats wrong with samsung? Switched from iphone for the "quality" of its products. I was using my brand new note 9 (4 days using it) and the pen broke from the back piece. Almost getting stuck. Help!
Mine just broke and my cellphone company said that it is not covered by warranty because it is an accesory. Then I looked on the internet and found this thread. Please if there is a way to do not start paying 50 bucks for a pen that easily broke in less than a month, I would like to know about it. I was very exited with the phone until now.