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userxTXFPaknkw
Constellation

Broken rear glass on note 9

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My glass on the back covering the cameras of the phone is broken. I need it fixed but don't want to go through insurance because they will send a replacement refurbished phone. 

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Samsung Moderator
Samsung Moderator

Re: Broken rear glass on note 9

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@userxTXFPaknkw The only other option we have is to send in your phone to Samsung. It takes around 7-14 business days from the day you ship it in. You would have to provide some information about yourself for us to set that up for you. Let us know how you would like to proceed.

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3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Broken rear glass on note 9

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@userxTXFPaknkw You can use this link here to find a local walk-in service center to assist you with your issue. 

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userxTXFPaknkw
Constellation

Re: Broken rear glass on note 9

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I checked the link there are no service centers near me. 

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Samsung Moderator
Samsung Moderator

Re: Broken rear glass on note 9

JUMP TO SOLUTION

@userxTXFPaknkw The only other option we have is to send in your phone to Samsung. It takes around 7-14 business days from the day you ship it in. You would have to provide some information about yourself for us to set that up for you. Let us know how you would like to proceed.

Reply
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