Your camera focus mechanism is most likely broken, it is trying to zoom in and out, there's no other way to fix it on your phone, you must get a new rear camera and replace the one you have. Any questions? Ask me.
@SamsungJoJo I have the exact same issue. The amount of issues reported on this is insane and seems to be a common issue.
I have an email out to support but they are asking me to clear cache, clear data, run safe mode. All of this doesn't matter, it's a hardware issue. Can I get a PM also because email support is pretty useless. This is my only phone and I need to figure out a way to get this fixed and somehow not be without a phone for days.
I have same issue. I did safe mode ans same happens. I installed another camera app from the play store and I do not have issue. Your app is broken
I have the exact same issue, I think this is a factory defect, I love Samsung, I love my note9 and I hope this can be fixed either a free service/replacement or discounted deal. Is there any other solution you find out yet?
i tried all i could think of, finally reached out to Samsung via chat on 5-25-19...they tried some things resets and stuf (networks and settings) finally i was asked to put phone in "safe mode".
i did and i am still having the issue, it only happens on zoom so i know it is not "an app that is causing issues" or anyhting like that....
samsung what options do you have for us??????
this is a defect not normal wear and tear