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Mpakpg
Asteroid

Camera app won't open, crashes repeatedly

JUMP TO SOLUTION

Last night I opened the camera app from locked screen with my S pen removed and it froze, then crashed. I have rebooted my phone, installed the latest security patch, forced stop and even rebooted phone in safe mode, but I still cannot access the camera. As soon as I open it I get the black screen of death and it crashes. Same thing if I try to access the cameras settings in the setting-apps menu. 

1 SOLUTION

Accepted Solutions
Mpakpg
Asteroid

Re: Camera app won't open, crashes repeatedly

JUMP TO SOLUTION

I finally got it to work when I cleaned the data. Cache didn't help.

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2 REPLIES 2
Samsung Moderator
Samsung Moderator

Re: Camera app won't open, crashes repeatedly

JUMP TO SOLUTION

Have you tried force stopping, and clearing the cache and data for your camera app? Also, have you tried wiping the cache partition on your device?

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Mpakpg
Asteroid

Re: Camera app won't open, crashes repeatedly

JUMP TO SOLUTION

I finally got it to work when I cleaned the data. Cache didn't help.

Reply
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