cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Astronaut

Camera blurring and buzzing

The live focus and x2 zoom on my note 9 has suddenly become blurry and the phone is producing a buzzing/vibrating sound everytime I try to use them. 

1 REPLY 1
Highlighted
Samsung Moderator
Samsung Moderator

Re: Camera blurring and buzzing

Thanks for reaching out.

 

Does this happen when your device is in safe mode?

 

Let's try putting the device in Safe mode to determine if there are external factors that cause this symptom. This step will temporarily disable all your third-party apps, but none of your personal data will be deleted. Your customization settings (Wallpaper, Themes, et cetera) will be reset to default once you exit this mode.

 

Please follow the steps below:

 

1. Turn the device off.

2. Press and hold the Power key past the model name screen.

3. When "SAMSUNG" appears on the screen, release the Power key.

4. Immediately after releasing the Power key, press and hold the Volume down key.

5. Continue to hold the Volume down key until the device finishes restarting.

6. Safe mode will display in the bottom left corner of the screen.

7. Release the Volume down key when you see Safe Mode.

8. To exit Safe Mode, restart your device.

 

Let us know how your device responds after performing this step!

Reply
Loading...