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user9G4P6Kj59k
Constellation

Camera buzzing and blur

When I'm using the default camera in "Photo" or "Video" mode, above 2.0x zoom the camera image freaks out and goes all blurry, as well as the camera starts buzzing and vibrating like it's about to blow.

When I switch to "Pro" mode it is fine, same with Snapchat.

Anyone else have this issue?

3 REPLIES 3
Samsung Moderator
Samsung Moderator

Re: Camera buzzing and blur

Hey there,

 

Thanks for reaching out. Try testing your device in safe mode and see if the same symptoms still appear.

 

 

Turning on Safe Mode is as easy as it is safe. First, completely power off the phone. Then, power on the phone and when the Samsung logo appears, press and hold down the Volume Down key. If done correctly, "Safe Mode" will display on the bottom left corner of the screen. If "Safe Mode" does not appear, repeat the steps above.

 

To exit Safe Mode, simply restart your phone and it will reboot normally.

 

 

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user9G4P6Kj59k
Constellation

Did not fix the problem

Did not fix the problem

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Samsung Moderator
Samsung Moderator

Re: Did not fix the problem

Give this a shot:

 

Go to Settings > Apps > Show system Apps (click on the 3 vertical dots upper right of screen) >
 Camera > Storage > Clear Data and Clear Cache. 
 Restart Phone
 

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