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userS6PXg6NjzO
Constellation

Camera problem

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Hi, i have small problem when taking pictures by my dear Note 9. It suddenly stops working and closes itself.  Then I need restart to open my camera app again.  Any ideas how to solve this issue?

Screenshot_20190715-103754_Camera.jpg

 

1 SOLUTION

Accepted Solutions
IMATAKEROFSOULS
Astronaut

Go ahead and reset your apps to there preferences, also c...

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Go ahead and reset your apps to there preferences, also check that you are taking the proper pictures ISO, exposure, saturation.

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3 REPLIES 3
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Samsung Moderator
Samsung Moderator

Re: Camera problem

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Hey there!

Have you tried clearing the cache of your camera application?


Settings>Applications>Camera>Storage>Clear cache and restart your device to see if the symptoms persist.


Be sure to click " ✓ Accept as Solution" when you find an answer that works for you.





Please note, notification emails are a DO NOT REPLY address, you must log-in on the community page in order to respond.

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IMATAKEROFSOULS
Astronaut

Go ahead and reset your apps to there preferences, also c...

JUMP TO SOLUTION

Go ahead and reset your apps to there preferences, also check that you are taking the proper pictures ISO, exposure, saturation.

Reply
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userS6PXg6NjzO
Constellation

Re: Go ahead and reset your apps to there preferences, also c...

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I have tried and it helped for some time. Then it has started again. I think it's some kind of program bug and needs new system update. will wait for that.  I can download other camera app till update comes.

Anyway, thanks a lot. ^^

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